Mirax Casino Terms & Conditions
These Terms & Conditions govern access to and use of Mirax Casino, including any games, promotions, and related services available through the website. By creating an account, depositing, placing a wager, or otherwise using the site, you agree to be bound by these Terms & Conditions.
Gambling involves financial risk and outcomes are determined by chance. Mirax Casino is provided for entertainment purposes only and should not be treated as a way to make money or resolve financial difficulties. If you do not agree with any part of these Terms & Conditions, please do not use the website.
Acceptance of Terms
Your continued use of Mirax Casino confirms that you have read, understood, and accepted these Terms & Conditions, along with any game-specific rules, bonus terms, and policy notices displayed on the website from time to time.
Where a specific promotion, tournament, payment method, or game includes additional terms, those additional terms apply to that feature. If there is a conflict, the more specific terms will apply to the extent of the inconsistency.
Eligibility
Mirax Casino is intended for individuals who can legally participate in online gambling in their place of residence. You are responsible for ensuring that using the website is lawful for you.
- You must be at least 18 years old to create an account or play.
- You must provide accurate, current information and keep it updated.
- You must not access the website from locations where online casino play is prohibited or restricted.
If Mirax Casino reasonably believes you are not eligible, your access may be restricted and your account may be suspended pending review.
Account Registration
To use real-money features, you must open an account. Only one account per person is permitted unless Mirax Casino explicitly approves otherwise. Account sharing is not allowed.
You are responsible for maintaining the confidentiality of your login credentials and for all activity performed on your account. If you believe your account has been accessed without permission, you should stop play and notify Mirax Casino through the contact method listed in these Terms.
Mirax Casino may refuse an application, close a duplicate account, or limit account features where it is reasonably necessary to protect players, the platform, or the integrity of gameplay.
Verification
To help prevent fraud, underage gambling, and financial crime, Mirax Casino may request identity, age, and payment method verification at registration, before withdrawals, or at other times. Verification may include copies of identification documents and proof of address or ownership of a payment method.
Until verification is successfully completed, Mirax Casino may restrict deposits, withdrawals, or gameplay. If requested information is not provided within a reasonable period, the account may be suspended or closed.
Where name, date of birth, or ownership details do not match, Mirax Casino may request additional documents or decline to process transactions until the discrepancy is resolved.
Deposits
Deposits must be made using payment methods that you are authorised to use and that are accepted on the website. Mirax Casino may set method-specific requirements, including minimum or maximum deposit values, which are displayed at the time of transaction.
You are responsible for ensuring that deposit funds are not subject to chargeback rights exercised improperly, and that deposits are made using funds that belong to you. Any attempt to deposit using third-party payment instruments may lead to transaction rejection and account review.
Mirax Casino may carry out affordability or risk checks in a manner consistent with operational and legal responsibilities and may limit deposits if risk indicators are identified.
Withdrawals
Withdrawals are processed to payment methods in your name and may be subject to security checks, verification, and internal review. Processing times can vary depending on the payment method, the completeness of verification, and operational requirements.
Mirax Casino may apply a “closed loop” approach where practical, meaning withdrawals may be returned to the same funding source used for deposits, subject to payment provider rules.
If Mirax Casino reasonably suspects fraud, collusion, chargeback abuse, or other prohibited activity, withdrawals may be delayed or declined while an investigation is conducted. Any decision will be made using available information, including account history and transaction records.
Bonuses
Mirax Casino may offer bonuses, free spins, cashback, tournaments, or similar promotions. Each offer is subject to specific terms presented at the time of the offer, including eligibility rules, game contributions, validity periods, and any wagering requirements.
- Bonuses are intended for recreational play and may be limited to one per player, household, IP address, device, or payment method where stated.
- Promotional abuse, including creating multiple accounts to claim offers, may result in bonus removal and account action.
- Some games or bet types may contribute differently to wagering requirements, as described in the promotion terms.
- Mirax Casino may exclude certain payment methods from bonus eligibility where required for risk management or operational reasons.
Where promotional terms conflict with these Terms & Conditions, the promotion terms will apply to the relevant offer only.
Acceptable Use
You agree to use Mirax Casino for personal entertainment and in a lawful, respectful manner. You must not interfere with the normal operation of the website or attempt to gain unauthorised access to any systems, accounts, or data.
- Do not upload or transmit harmful code, including malware or automated scraping tools.
- Do not use the site in a way that disrupts other players’ access or enjoyment.
- Do not misrepresent your identity, location, or eligibility.
Mirax Casino may take reasonable steps to monitor and enforce acceptable use to protect player safety and platform integrity.
Prohibited Activities
The following activities are prohibited and may lead to suspension, closure, or withholding of funds where permitted by these Terms & Conditions and applicable processes:
- Using multiple accounts, proxies, VPNs, or other methods to bypass controls, eligibility restrictions, or promotional limitations.
- Collusion with other players, including coordinated play intended to manipulate outcomes or promotions.
- Exploiting software defects, game malfunctions, paytable errors, or promotional loopholes.
- Fraud, chargeback abuse, use of stolen payment instruments, or attempts to disguise the source of funds.
- Automated play (bots), scripts, or any tool that provides an unfair advantage.
If prohibited conduct is suspected, Mirax Casino may restrict gameplay and transactions while it reviews relevant information, including gameplay records and transaction logs.
Intellectual Property
All website content, including branding, design, text, graphics, software, and game content made available by Mirax Casino or its suppliers, is protected by intellectual property rights. You receive a limited, non-exclusive, non-transferable right to access and use the website for personal entertainment, subject to these Terms & Conditions.
You must not copy, modify, distribute, reverse engineer, or create derivative works from any part of the website or its software except to the extent expressly permitted by law.
Limitation of Liability
Mirax Casino aims to provide a reliable service, but uninterrupted access cannot be guaranteed. To the maximum extent permitted by applicable law, Mirax Casino is not liable for losses arising from events outside its reasonable control, including interruptions caused by internet outages, device failures, payment provider issues, or third-party service disruptions.
Mirax Casino does not accept responsibility for decisions you make based on gameplay outcomes or for any losses resulting from your failure to keep account credentials secure. Nothing in these Terms & Conditions is intended to limit any rights that cannot be excluded under applicable consumer protection laws.
Account Suspension
Mirax Casino may suspend or close an account where it reasonably believes this is necessary to protect the player, other users, or the platform. Reasons may include suspected prohibited activities, verification failures, chargeback activity, security incidents, or breaches of these Terms & Conditions.
When an account is suspended, access may be restricted and withdrawals may be delayed while checks are completed. Where possible and appropriate, Mirax Casino will provide information about the reason for the restriction, though certain details may be withheld to prevent harm to security or investigations.
If your account is closed, outstanding balances will be handled in line with these Terms & Conditions, applicable verification requirements, and any necessary reviews.
Privacy
Mirax Casino collects and processes personal information to operate the website, provide games and payments, manage risk, and support responsible gambling controls. Details about the categories of information collected and how it is used are described in the privacy notice available on the website.
By using Mirax Casino, you acknowledge that operational communications (such as security messages, transaction confirmations, and policy updates) may be sent using the contact details linked to your account.
Responsible Gambling
Mirax Casino supports responsible gambling and encourages players to set limits and play within their means. Gambling should be treated as entertainment, not as income, and you should only wager what you can afford to lose.
Tools may be available on the website to help you manage your play, such as deposit limits, time-outs, reality checks, and self-exclusion. If you feel that gambling is becoming difficult to control, you should stop playing and seek independent support.
Amendments
Mirax Casino may update these Terms & Conditions to reflect changes to website features, security practices, risk management processes, or operational requirements. Where updates are made, the revised version will be posted on the website with an updated effective date or clear notice of change.
Your continued use of Mirax Casino after changes take effect indicates acceptance of the updated Terms & Conditions. If you do not agree to the changes, you should stop using the website and request withdrawal of any available balance, subject to verification and review processes.
Contact Information
For questions about these Terms & Conditions or your Mirax Casino account, you can contact customer support at [email protected].
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